Melissa Agnes
Crisis communication:
Getting ahead of the story, before the story gets ahead of you.
President and co-founder of Agnes + Day Inc., Melissa Agnes has developed an international reputation for crisis management, planning and training by helping global brands and government agencies prevent and manage a wide range of issues and crises. Her client list includes government agencies, cities and municipalities, healthcare organizations, energy companies, global non-profits, financial organizations, the public and private sectors and many others.
Melissa is an international and sought-after crisis management keynote speaker. In 2015, Melissa gave a TEDx talkin Los Angeles where she discussed the secret to successful crisis management in the 21st century. Fluent in English and French, Melissa continues to travel the world speaking to organizations and audiences including NATO, Ministries of Foreign Affairs, Ministries of Foreign Defense, Ministries of Health, Oil and Gas Associations, PRSA, CPRS and other national associations, as well as a wide range of private and public companies, universities and non-profit organizations. She has been honored to share the stage with members of the Ukraine government and the International Committee of the Red Cross.
A go-to source for the press, her recent coverage includes VIBE Magazine, USA Today, Tech News World, the Montreal Gazette and more. Melissa is also a regular guest on Montreal’s leading morning radio talk show, CJAD, where she is referred to as “the official crisis manager of the Tommy Schnurmacher show”.
Melissa is the editor of the highly acclaimed Crisis Intelligence Blog, and the host of the internationally recognizedCrisis Intelligence Podcast. Published regularly and followed by different government agencies and Fortune companies alike, her blog and podcast provide insights to help organizations manage issues and crises in today’s connected and real-time world.
Melissa was named by CyberAlert as one of “the 30 top most influential bloggers in public relations”; and her blog was ranked sixth of the “60 of the best Public Relations blogs in the world” by Inkybee.
Melissa has published numerous articles and white papers in trade journals including The Non-Profit Digest and Communications World, and is the author of two self-published ebooks:
- "The Corporate Guide to Leveraging and Managing Twitter in a Crisis"
- "The Social Media Crisis Management Toolkit"
When she isn't managing crises or speaking in front of an audience, Melissa enjoys adventuring around the world (usually on a sailboat), reading, writing and sipping champagne in good company.
Crisis communication: Getting ahead of the story, before the story gets ahead of you.
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